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When you need to replace or repair glass in your vehicle, CALL US FIRST! Deciding where to take your work and how to handle your insurance claim can be a somewhat intimidating experience. We at Johnson Glass work directly with all insurance companies to make this process as quick and efficient as possible. Following is some basic information about this process.
Choosing your windshield replacement specialist
Washington State Law allows you to take your repair or replacement
business wherever you choose. By calling us first, we can help you avoid
the pressure that some insurance companies try to put on you to use a
shop of their choice.
Replacement guarantees
Insurance companies DO NOT GUARANTEE WORK, only the repair shop guarantees work. We, at Johnson Glass Company, guarantee our glass replacement for the lifetime ownership of your vehicle. We have been providing this guarantee for over 60 years.
Filing a claim
We, at Johnson Glass Company, do all the work for you. Just call,
e-mail or fax us using the form on our website, and we will take care of your insurance company's billing and accompanying paperwork. We work directly with insurance companies so you can rest assured that your claim will be handled in the most efficient and expedient manner.
Costs and deductibles
At Johnson Glass Company, you pay only the deductible. You will never be billed for any unpaid balance. Even if the insurance company pays us less than we have previously agreed upon, we will continue to negotiate with them, not you, for settlement of the invoice.
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